Privacy Policy

Privacy Policy

Last updated: 07/09/25

At G&G Automotive Services, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data in line with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following information when you use our website, contact us, or book a service:

  • Name and contact details (phone number, email address, postal address).

  • Vehicle details (make, model, registration).

  • Booking and payment information.

  • Technical data such as your IP address, browser type, and cookies when you use our website.

2. How We Use Your Information

We use your information to:

  • Process bookings, service requests, and payments.

  • Contact you regarding your vehicle or appointment.

  • Send important updates, reminders, or offers (with your consent).

  • Improve our services and website experience.

3. Sharing Your Information

  • We do not sell or rent your data to third parties.

  • We may share your information with trusted suppliers (e.g. parts providers) only where necessary to complete work.

  • In rare cases, we may be required to share information to comply with legal obligations.

4. Cookies

  • Our website may use cookies to enhance your browsing experience and analyse site traffic.

  • You can disable cookies through your browser settings, but some features of the website may not function correctly.

5. Data Storage & Security

  • We store your data securely and take appropriate technical and organisational measures to protect it.

  • Personal data will only be kept for as long as necessary to fulfil the purposes outlined in this policy.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections if your data is inaccurate or incomplete.

  • Request deletion of your data, where legally possible.

  • Object to or restrict how your data is processed.

  • Withdraw consent for marketing at any time.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📞 Phone: 07411 976274
📧 Email: [email protected]
📍 Address: 8 Featherby Way, Southend-on-Sea, Rochford, SS4 1LD

© Copyright 2025. G&G Automotive Services. All Rights Reserved.